How to report a new claim

Thank you for purchasing Paybreak Debt Protection offered to you by the University of Iowa Community Credit Union!


Please have this information ready about the covered person:

  • Full name
  • Date of birth
  • Address
  • Date of event
  • Cause of event

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Start the claim process:

Option 1:
Visit securian.com/benefits:

  • Select the “bank, credit union, finance company, mortgage company” button
  • Click on “Start a new claim”
  • Once we receive the claim, we’ll review and notify you if it is approved, denied or if more information is needed
  • Please continue making the loan payments until a claim decision is communicated to you
  • Once you’ve reported a claim, access your claim information and status at securian.com/benefits
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Option 2:
Call the claim contact center at 1-800-328-9442.

  • Once we receive the claim, we’ll review and notify you if it is approved, denied or if moreinformation is needed
  • Please continue making the loan payments until a claim decision is communicated to you
  • Once you’ve reported a claim, access your claim information and status at securian.com/benefits
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Questions?

Claim status can be obtained by visiting securian.com/benefits
or by calling us at 1-800-328-9442 from 7:00 a.m. CST to 6:00 p.m. CST.


Securian Financial Group, Inc.
securian.com


400 Robert Street North, St. Paul, MN 55101-2098
©2018 Securian Financial Group, Inc. All rights reserved.

F91949 10-2018 DOFU 10-2018
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