Branch & ATM Locator Map: Scroll down to find the branch or ATM nearest you. 
Branch Hours: Click here for a listing of branch hours.
Member ServiceCall (800) 397-3790

Call Center Hours
Mon: 7:30 am – 5:30 pm 
Tue: 7:30 am – 5:30 pm 
Wed: 10:00 am – 5:30 pm 
Thu: 7:30 am – 5:30 pm 
Fri: 7:30 am – 5:30 pm 
Sat: 8:30 am – 1:00 pm 
Sun: Closed


Mailing Addresses 
  • All other mailing correspondence: PO Box 800, North Liberty, IA 52317-0800
  • Loan Payments (Auto, Piggyback, Personal, HELOC, Home Equity): PO Box 925, North Liberty, IA 52317-0925
  • In-House First Mortgages Only: PO Box 619, North Liberty, IA 52317-0619
  • Credit Card Payments: PO Box 9164, Des Moines, IA 50306

Report lost or stolen debit card or credit card(800) 397-3790 or (855) 341-4650 (after business hours). When traveling abroad, call 001-515-457-2095.