Branch & ATM Locator Map: Scroll down to find the branch or ATM nearest you. 
Branch Hours: Click here for a listing of branch hours.
Member Service : Call (800) 397-3790
Update your debit card PIN number: 800-717-4923
Report a lost or stolen debit or credit card: 800-397-3790 or 855-341-4650 after business hours
Report a lost or stolen debit or credit card when traveling abroad: 001-515-457-2095


Call Center Hours
Mon: 8:00 am – 5:30 pm
Tue: 8:00 am – 5:30 pm
Wed: 10:00 am – 5:30 pm
Thu: 8:00 am – 5:30 pm
Fri: 8:00 am – 5:30 pm
Sat: 8:30 am – 12:30 pm
Sun: Closed



Mailing Addresses  
  • All other mailing correspondence: PO Box 800, North Liberty, IA 52317-0800
  • Loan Payments (Auto, Piggyback, Personal, HELOC, Home Equity): PO Box 925,  North Liberty, IA 52317-0925
  • In-House First Mortgages Only: PO Box 619, North Liberty, IA 52317-0619
  • Credit Card Payments: PO Box 9164, Des Moines, IA 50306
  • Proof of Insurance: PO Box 2248, Sioux City, IA 51104 (NOTE: UICCU must be listed as Lienholder/Loss Payee)

Report lost or stolen debit card or credit card (800) 397-3790 or  (855) 341-4650 (after business hours). When traveling abroad, call  001-515-457-2095.